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Help & Info
Image Impact Inc. is the official merchandise licensee of several events, including the Boston Marathon and Bike New York®: The Commerce Bank Five Boro Bike Tour.
Please contact us regarding any questions or concerns with merchandise purchases.
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Now In: Return Policy
Image Impact Return Policy
Our guarantee: We guarantee our merchandise to be free of manufacturing defects, and will accept any defective item for refund or exchange.
Within 15 days of original purchase: Image Impact accepts returns of unworn, unwashed, or defective merchandise for full refund. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.
After 15 days of original purchase: Image Impact will make an exchange or issue a merchandise credit for the price at the time of sale (with original receipt) or for the current selling price (without original receipt).
A mail check will be issued for all returns on items purchased with a personal check. Please allow at least 14 business days for mail check to arrive.
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